Jams, initially coined in the domain of Jazz music, are nowadays applied by various institutions as practice of innovation communities. Jams help to gather and strengthen the community and allow for seamless knowledge transfer to develop innovative concepts. Yet, the body of academic literature on jams is rudimentarily established and lacks a comprehensive understanding for this specific innovation practice. To close this gap, we investigate the Global Service Jam 2011

Congratulations to Lynda Gratton, Professor at London Business School! Wonderful and well deserved!!! – Last night there was a gala awards ceremony in London done in partnership with the Harvard Business Review to announce the definitive list of the Top 50 Business Thinkers in the World. Our deep respect and warm wishes go to our colleague from London Business School, Lynda Gratton! It is always a pleasure and honor to

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The KUMAC research project targets innovation in trade. The project seeks to enable small and medium-sized traders to sustainably increase and extend their productivity and competitiveness. The focus is on companies offering new products via mass customization or personalization. Mass customization describes the rendering of individual performances while trying to maintain the financial benefits of mass production. CLIC will examine the influence of customer communities and the choice of the

Agnes Schipanski graduated from Technische Universität Ilmenau with a Master in Applied Media Science (Dipl.-Medienwiss.). During her studies and beyond, she worked as a free-lance production manager in external productions at Südwestrundfunk (SWR) broadcasting company in Stuttgart. She obtained further professional experience during her internship abroad at EUTOP Brussels SPRL. She worked as a Marketing Consultant at CLAAS KGaA mbH, a world-wide leading agricultural engineering company, and as the Head

How can professionalization and more appreciation raise the quality of services? To answer these and other questions, about 100 scientists gathered on May 30 and 31, 2011, for the funding priority conference “Service Quality through Professional Work” at CLIC and presented the results of associated projects. After the opening by HHL Dean Prof. Andreas Pinkwart and a welcome speech by Rudolf Leisen, a representative of the Federal Ministry of Education

Sorry, this entry is only available in German.

Sorry, this entry is only available in German.

Sorry, this entry is only available in German.

Sorry, this entry is only available in German.