Team

Prof. Dr. Claudia Lehmann

Executive Director

claudia.lehmann@hhl.de

Profile

Research Interests:
Service Engineering, Business Process Management & Digital value creation networks

• LinkedIn

Dr. Sandra Dijk

Executive Director

s.dijk@hhl.de

Profile coming soon

Research Interests:
Services, Innovative business models & Gamification

• LinkedIn

Jean-Paul Albert, B.Sc.

Research Assistant

j.albert@hhl.de

Projects:
Prodisys (finished) & futureTEX

Research Interests:
Innovation in times of crisis, digital transformation & innovative business models

Timo Brunner, M.Sc.

Research Associate

t.brunner@hhl.de

Projects:
IMPACT, Co-TWIN & New Work Leipzig

Research Interests:
Sustainability, Sustainable Business Models, Sustainable Innovation & Digitalization

• LinkedIn

Luca Dörr, M.Sc.

Research Associate

l.doerr@hhl.de

Projects:
ConSensE

Research Interests:

• LinkedIn

Anja Fröhlich-Passin

Team Assistant

a.froehlich-passin@hhl.de

Projects:
Cross-project, Finance & Organization

Dr. Caroline Große

Postdoc

c.grosse@hhl.de

Projects:
AgilHybrid & Gamify

Research Interests:
Service Marketing, especially Service Quality, Customer Journeys & Qualitative Research

Svenja Luisa Gürtler, B.Sc.

Research Assistant

s.guertler@hhl.de

Projects:
New Work & Co-Twin

Research Interests:
Innovation, Organizational Management & Networking of SMEs

Rossitza Ivanova, M.A.

Research Associate

r.ivanova@hhl.de

Projects:
Female Founders Initiative & SMILE – Start-up Initiative

Research Interests:
Female Entrepreneurship

• LinkedIn

Marie Isabelle Kling, B.Sc.

Research Assistant

m.kling@hhl.de

Projects:
Gamify & AgilHybrid

Research Interests:

Bettina Kölzig, M.A.

Research Associate

bettina.koelzig@hhl.de

Profile coming soon

Sina Plietzsch, M.A.

Research Associate

s.plietzsch@hhl.de

Projects:
futureTEX Inkubator & Gamify

Research Interests:
Innovation, Business Modeling, Design Thinking, Gamification & Workplace Spirituality

• LinkedIn

Annkathrin Pohl, B.A.

Research Assistant

a.pohl@hhl.de

Projects:
Gamify, Co-Twin & Website

Research Interests:
Sustainability, Gamification & Innovation

Carolin Raatz, M.Sc.

Research Associate

carolin.raatz@hhl.de

Projects:
Female Founders Initiative, SMILE – Start-up Initiative & AgilHybrid

• LinkedIn

Sebastian Schmidt, M.Sc.

Research Associate

s.schmidt@hhl.de

Projects:
Teaching at the LF Group Chair of Digital Innovation in Service Industries & Co-TWIN

Research Interests:
Artificial Intelligence & Responsible Application of Digital Technologies

• LinkedIn

Thomas Trabert, M.Sc.

Research Associate

t.trabert@hhl.de

Projects:
AgilHybrid & ConSensE

Research Interests:
Digital Work Desgin, Technology Management, Business Model Innovation & Industrial Engineering

• LinkedIn