Team
Executive Director

Prof. Dr. Claudia Lehmann
Executive Director
+49 341 9851-860
Research Interests:
Service Engineering, Business Process Management & Digital value creation networks

Dr. Sandra Dijk
Executive Director
+49 341 9851-860
Research Interests:
Services, Innovative business models & Gamification
Research Associates

Timo Brunner, M. Sc.
Research Associate
+49 341 9851-865
Research Interests:
Sustainability, Sustainable Business Models, Sustainable Innovation & Digitalization

Luca Dörr, M. Sc.
Research Associate
+49 341 9851-864
Research Interests:
Digital Transformation, Industrial Engineering & Business Model Innovation

Dr. Caroline Große
Postdoc
+49 341 9851-862
Research Interests:
Service Marketing, especially Service Quality, Customer Journeys & Qualitative Research

Sina Plietzsch, M. A.
Research Associate
+49 341 9851-818
Research Interests:
Innovation, Business Modeling, Design Thinking, Gamification & Workplace Spirituality

Research Assistants

Elena Marie Lerch, B. A.
Research Assistant
Research Interests:
Gamification, Sustainability, Innovation & Qualitative Research
Alumni

Temidayo Akenroye, M. Sc.

Dr. Jakob Borgmann

Dr. Sabine Brunner

Dr. Christian Comberg

Dr. Lutz Ellermann

Dr. Leontin Grafmüller

Dr. Hagen Habicht

Friedrich Heidemann, M. Sc.

Dr. Marcus Kölling

Dr. Marc Marheineke

Dr. Emilio E. Matthaei

Dipl.-Wirtsch.-Inf. Markus Meffert

Christopher Merl, M. Sc.

Tim Mosig, M.Sc.

Dr. Julia Pahl-Schönbein

Dr. Hanna Plieth

Dr. Jessica Scheler

Dr. Agnes Schipanski

Dipl.-Kfm. Simon Straßburger

Dr. Stefan Thallmaier

Katja Trescher, M.A.

Dr. Vivek K. Velamuri

Dr. Jürgen Wenger