Team
Executive Director
Prof. Dr. Claudia Lehmann
Executive Director
+49 341 9851-860
Research Interests:
Service Engineering, Business Process Management & Digital value creation networks
Dr. Sandra Dijk
Executive Director
+49 341 9851-860
Research Interests:
Services, Innovative business models & Gamification
Research Associates
Timo Brunner, M. Sc.
Research Associate
+49 341 9851-865
Research Interests:
Sustainability, Sustainable Business Models, Sustainable Innovation & Digitalization
Luca Dörr, M. Sc.
Research Associate
+49 341 9851-864
Research Interests:
Digital Transformation, Industrial Engineering & Business Model Innovation
Dr. Caroline Große
Postdoc
+49 341 9851-862
Research Interests:
Service Marketing, especially Service Quality, Customer Journeys & Qualitative Research
Sina Plietzsch, M. A.
Research Associate
+49 341 9851-818
Research Interests:
Innovation, Business Modeling, Design Thinking, Gamification & Workplace Spirituality
Research Assistants
Elena Marie Lerch, B. A.
Research Assistant
Research Interests:
Gamification, Sustainability, Innovation & Qualitative Research
Alumni
Temidayo Akenroye, M. Sc.
Dr. Jakob Borgmann
Dr. Sabine Brunner
Dr. Christian Comberg
Dr. Lutz Ellermann
Dr. Leontin Grafmüller
Dr. Hagen Habicht
Friedrich Heidemann, M. Sc.
Dr. Marcus Kölling
Dr. Marc Marheineke
Dr. Emilio E. Matthaei
Dipl.-Wirtsch.-Inf. Markus Meffert
Christopher Merl, M. Sc.
Dr. Julia Pahl-Schönbein
Dr. Hanna Plieth
Dr. Jessica Scheler
Dr. Agnes Schipanski
Dipl.-Kfm. Simon Straßburger
Dr. Stefan Thallmaier
Katja Trescher, M.A.
Dr. Vivek K. Velamuri
Dr. Jürgen Wenger